Welcome to the Veterinary

Poisons Information Service

A 24-hour emergency service for veterinary professionals

“Excellent. First class advice and protocols provided. VPIS staff

showed real concern and effort to assist in the case. 5* for your assistance” (Nov 2015)

See more reviews

For emergency poisons enquiries, please call 

+44 (0) 2073 055 055

For accounts and administrative enquiries, please call +44 (0)207 294 7561. Accounts queries may also be emailed to admin@vpisglobal.com

Become a member

Why do vets use VPIS?

24 – 7 Animal Poisons Centre

VPIS is the only 24-hour specialised emergency telephone service in Europe dedicated to providing information on the management of actual or suspected poisoning in animals. We provide support to subscribed veterinary professionals worldwide.

Expert Case Specific Advice

With 22 years of continuous service, over 200,000 cases and extensive research, VPIS can deal with the effects of thousands of toxic substances in small animals, livestock, exotics, or wildlife.  VPIS covers substances such as human drugs, household products, plants, agro-chemicals and venomous animals.

Supporting you to achieve the best outcome

For each enquiry you will speak directly with a trained veterinary information scientist. We will cover the risk assessment for that toxin and species, the anticipated clinical effects, and the ideal treatment protocol, along with prognostic advice.

Using evidence to further knowledge

Our team is actively engaged in research to refine our advice, extend our knowledge base and publish our insight to the wider community. The feedback from veterinarians on real cases helps to further the science and methods available to achieve better outcomes for animals.

Continuing Professional Development

VPIS provides CPD training for vets, vet nurses and undergraduates, and offers online CPD training. We can also support bespoke training sessions for larger organisations. To find out more about CPD click here.

Hassle-free yearly subscription

Our annual contracts are adapted to your practice group’s usage and include a combination of CPD elements along with online access to veterinary publications.

To see our membership benefits and find out how to register click here.


view more

Latest Articles

The Veterinary Poisons Information Service was established in 1992 and has since been providing 24 hour advice to veterinary professionals in the treatment of confirmed or suspected poisoning in animals. We are delighted to announce that we will soon be extending our services to pet owners. We handle enquiries on all poisonings including drugs, household products, plants, agro-chemicals… Read More

Continue Reading

There are a wide range of sources of lead. Before the 1960s paint used in homes, on furniture and on toys contained high levels of lead, hence old paint can be a problem, particularly if it is deteriorating or is being stripped off either using sanders or with heat.  Other sources of lead can include… Read More

Continue Reading

Vets in and around London should be aware of the dangers posed by the hairs of the oak processionary moth caterpillar. Ingestion may cause signs such as hypersalivation, oedema and blistering. There is also a risk of systemic toxicity, such as hyperthermia, respiratory distress and cyanosis. There may be necrosis of the tongue which can prevent… Read More

Continue Reading

Aramis, a 10 month old beagle, was left suffering with neurological signs soon after he was spotted swallowing a packet of an unknown legal high found on a beach in Scotland. The puppy had to be rushed to the vets (Picture: Cascade) Within an hour post ingestion, Aramis was taken to Robson Veterinary Hospital, by which time he… Read More

Continue Reading

Ethylene glycol poisoning is very serious in cats; unless treatment is started within a few hours the prognosis is considered very grave. Indeed, even a very small amount (around a teaspoon of concentrated antifreeze) can cause kidney failure and death. Many cats present too late for effective treatment and either die or are put to… Read More

Continue Reading

Although alcohol is available year round, it is often drunk in larger quantities over the festive season. Dogs will drink most forms of alcohol (e.g. beer, wine, spirits), but do seem to have a fondness for a particular brand of Irish whiskey and cream based liqueur ; indeed almost 20% of our canine ethanol cases… Read More

Continue Reading
View more articles

What Our Customers Think

Owner very happy and impressed. Personally have had great service from VPIS on all cases

Very helpful service, thank you.  It’s reassuring for me and the client to have the advice of VPIS

Service received was excellent, very thorough and the staff member was patient and understanding. Couldn’t have asked for more from this service on this occasion

Your service is INVALUABLE – thank you so much for all your help over the years


Become a member and get the latest information on animal poisoning